Privacy Policy

Last Updated: 09 March 2026

At CARNOT, operated by Singal Fabrics, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.carnot.online or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Company Information

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

• Name
• Phone Number
• Email Address
• Shipping Address
• Billing Address
• Order Details

Technical Information

• IP address
• Device information
• Browser type
• Website usage behavior

Transaction Information

• Payment method
• Order history
• Purchase behavior

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Deliver products to your address
• Communicate order confirmations and shipping updates
• Provide customer support
• Improve our website and services
• Prevent fraudulent transactions
• Send promotional offers and updates (if you opt-in)

We do not sell or rent your personal information to third parties.

4. Payment Processing

Payments on www.carnot.online are processed securely through third-party payment platforms including:

• Cashfree Payments
• GoKwik Checkout

These platforms may collect and process your payment information in accordance with their own privacy policies.

We do not store your full card details or banking information on our servers.

5. Shipping and Logistics

To deliver your orders, we may share necessary information with trusted logistics partners such as courier companies and shipping providers.

Information shared may include:

• Name
• Phone number
• Delivery address
• Order details

This information is used solely for order fulfillment.

6. Cookies and Website Tracking

Our website may use cookies and tracking technologies to:

• Improve website functionality
• Analyze visitor behavior
• Enhance user experience
• Measure marketing performance

Cookies help us understand how users interact with our website.

You can disable cookies through your browser settings if you prefer.

7. Marketing Communications

If you subscribe to our updates or make a purchase, we may send you:

• Order notifications
• Promotional offers
• Product updates
• Campaign announcements

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us.

8. Data Security

We implement reasonable security measures to protect your personal data against unauthorized access, misuse, or disclosure.

However, no online system can guarantee absolute security. By using our website, you acknowledge this risk.

9. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal data where applicable
• Withdraw consent from marketing communications

To exercise these rights, please contact us using the details below.

10. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill orders
• Provide customer service
• Comply with legal and regulatory obligations
• Maintain internal business records

11. Third-Party Links

Our website may contain links to third-party websites such as social media platforms.

We are not responsible for the privacy practices of these external websites.

We recommend reviewing their privacy policies before sharing your information.

12. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates will be posted on this page with the revised date.

13. Contact Information