Accessibility

Carnot Accessibility Statement

Carnot is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards across our website and shopping experience.


Measures to Support Accessibility

We take the following measures to ensure accessibility of the Carnot Webstore:

  • Continuous improvements across the website
  • User testing with individuals using assistive technologies such as JAWS and VoiceOver
  • Dedicated Accessibility Officer
  • Accessibility integrated into our design and development processes
  • Accessibility included in our procurement guidelines

We are committed to:

  • Providing continual accessibility training for employees
  • Including people with disabilities in our user research and personas
  • Aligning accessibility with our brand mission

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for individuals with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA.

Carnot Webstore is partially conformant with WCAG 2.0 Level AA. Partially conformant means that some parts of the content may not fully meet the accessibility standard.


Feedback

We welcome your feedback on the accessibility of the Carnot Webstore. We aim to respond to all accessibility-related feedback within 5 business days.

Please contact us if you encounter accessibility barriers:

Phone: +91- 7483871698
Email: carnotcare@gmail.com
Postal Address: SINGAL FABRICS : SINGAL FABRICS, Lalbagh, Bengaluru - 560027 : India,


Compatibility with Browsers & Assistive Technology

The Carnot Webstore is designed to be compatible with:

  • Desktop Windows — Latest two major versions of Chrome, Firefox, or Edge with JAWS
  • Desktop macOS — Latest two major versions of Safari, Chrome, or Firefox with VoiceOver
  • iPhone — Safari with VoiceOver
  • Limited testing has been done using TalkBack on Android

Technical Specifications

The accessibility of the Carnot Webstore relies on the following technologies, which support the correct function of assistive tools:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

Assessment Approach

Carnot has assessed the accessibility of the Carnot Webstore through the following methods:

  • User testing with JAWS and VoiceOver
  • Code audits using Lighthouse tools in Chrome
  • Internal expert reviews

Limitations & Alternatives

Despite our best efforts, the Carnot Webstore may have some known limitations. Below is a list of known issues we are actively working to improve:

  • Some areas may not fully meet WCAG 2.1 AA requirements
  • Additional landmarks are needed for improved screen-reader navigation
  • Hidden elements may be incorrectly read by VoiceOver
  • Missing “Skip to main content” links
  • Certain menu interactions may not work consistently in JAWS/VoiceOver
  • Keyboard focus indicators may be missing in some sections
  • Sorting filters may not fully function with JAWS
  • Minor accessibility issues documented in internal reports

For a complete list of known issues, an internal Carnot Accessibility Evaluation Report is available upon request.


Evaluation Report

A detailed evaluation report for the Carnot Webstore is available on request: Carnot Accessibility Evaluation Report


Formal Approval

This Accessibility Statement is approved by:

Carnot E-Commerce Director


Formal Complaints

We aim to respond to accessibility-related feedback within 5 business days and propose a solution within 10 business days. If you are dissatisfied with our response, you may escalate the issue to applicable authorities.

This statement was created on 25 November 2025.